Trusted by 400+ Australian businesses
Hire a virtual assistant from
$2,500/mo
without the hiring headache
Pre-vetted offshore virtual assistants for Australian businesses. CVs in 10 days. No lock-in contracts. AU billing in AUD. Trusted by 400+ Australian companies since 2008.
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Save up to 70% vs hiring locally -
Pre-vetted candidates — interview only the best -
Free replacement guarantee within first 6-Month -
Melbourne-based account management -
Month-to-month — cancel with 30 days’ notice
10 days
CVs delivered
PR
Priya R.
Executive Assistant
5.0 · 4yr exp
Calendar
Inbox
Travel
MA
Maria A.
Bookkeeping VA
4.9 · Xero certified
$84k
Saved/yr
30hr
Per week
2wk
To onboard
JB
Jaya B.
Customer Support VA
12 min avg response
Zendesk
Live Chat
Shopify
CRM
400+
AU companies served
17 yrs
In business since 2008
70%
Avg cost saving
10 days
CV turnaround
What is a virtual assistant?
The
force multiplier
Australian SMEs have been quietly hiring for 15 years
A virtual assistant (VA) is a remote professional who handles administrative, customer support, and operational tasks for Australian businesses, typically working 40 hours per week from offshore hubs in the Philippines or Sri Lanka. Webco Talent’s offshore virtual assistants cost from AUD $2,500 per month — approximately one-third the cost of hiring a local Australian assistant once superannuation, payroll tax, leave loading, and office overhead are included.
Australian founders, SMEs, professional services firms, real estate agencies, and ecommerce businesses use VAs to free up senior team members from time-consuming admin so they can focus on growth, clients, and strategy.
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Founder’s story
“I used to spend half my week buried in admin. Now my Webco VA runs my calendar, inbox, and CRM. I got my weekends back.”

Sarah K.
Founder, Brisbane SaaS startup
Transparent pricing
Hire how you need
scale how you grow
All-inclusive AUD pricing. No surprises. Cancel with 30 days’ notice.
Hiring an Australian-based virtual assistant typically costs AUD $4,500–$8,000 per month once you include superannuation (11.5%), payroll tax, leave loading, office space, and equipment. An offshore VA through Webco Talent costs from $2,500/month all-inclusive — a saving of 50–70% with no employer obligations.
What’s included in your monthly fee:
-
Full HR management (leave, performance, payroll) -
Dedicated AU-based account manager -
IT setup, secure workstation, software licences -
Free replacement within first 6-Month -
Monthly performance reporting
Part-Time
For solopreneurs & light admin
From
$
1,400
/mo
-
80 hours per month -
General admin tasks -
Email & calendar mgmt -
AU-based account manager
Full-Time VA
For growing SMEs
From
$
2,500
/mo
-
160 hours per month -
Dedicated VA, full-time -
Pre-vetted, top 3% talent -
6-Month replacement guarantee -
HR, payroll, IT all handled
Senior VA
For C-suite support
From
$
3,500
/mo
-
160 hours per month -
5+ yrs EA experience -
Complex coordination -
Project management
Specialist VA
Bookkeeping · SEO · Real estate
From
$
3,200
/mo
-
Industry-trained talent -
Software-certified -
Compliance-aware -
Custom skill matching
How much does a virtual assistant cost in Australia in 2026?
Hiring an Australian-based virtual assistant typically costs AUD $4,500–$8,000 per month once you include superannuation (11.5%), payroll tax, leave loading, office space, and equipment. An offshore VA through Webco Talent costs from $2,500/month all-inclusive a saving of 50–70% with no employer obligations.
What’s included in your monthly fee:
-
Full HR management (leave, performance, payroll) -
Dedicated AU-based account manager -
IT setup, secure workstation, software licences -
Free replacement within first 6-Month -
Monthly performance reporting
webcotalent.au
Transparent AUD Pricing
No hidden fees — all plans are month-to-month
| Engagement | Hours / month | Webco Pricing (AUD) | Best For |
|---|---|---|---|
| Part-time VA | 80 hrs | From $1,400/mo | Solopreneurs, light admin |
| Full-time VA | 160 hrs | From $2,500/mo | Growing SMEs, ongoing support |
| Senior Executive Assistant | 160 hrs | From $3,500/mo | C-suite support, complex coordination |
|
Specialist VA Bookkeeping, SEO, real estate |
160 hrs | From $3,200/mo | Industry-specific work |
All plans include HR, payroll, sick leave, a 6-Month free replacement guarantee, and a dedicated AU-based account manager. Billed in AUD — no lock-in contracts.
Prices in AUD, exclusive of GST. Custom packages available for multi-VA teams or specialised roles.
What tasks can you delegate to a virtual assistant?
From routine admin to specialised industry work, Webco’s offshore virtual assistants handle the tasks that drain your senior team’s time. Here are the most common categories Australian businesses delegate:
Administrative
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Calendar & inbox management -
Document & report preparation -
Travel coordination -
Expense reports -
Meeting minutes
Customer Support
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Email ticket triage -
Live chat coverage -
Order processing -
Refunds & enquiries -
CRM data entry
Sales Support
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Lead qualification -
Quote preparation -
Proposal drafting -
CRM hygiene -
Sales follow-ups
Marketing
-
Social media scheduling -
Content formatting -
Newsletter setup -
Basic graphic design -
SEO admin tasks
Bookkeeping
-
Xero, MYOB, QuickBooks data entry -
Invoice reconciliation -
Accounts payable -
Payroll prep -
BAS preparation support
Industry-specific
-
Real estate admin -
Legal & paralegal support -
Medical & allied health -
Ecommerce ops -
Property conveyancing
Need help defining your VA’s tasks? Book a free 15-minute scoping call →
How is hiring through Webco different from Upwork or hiring direct?
Side-by-side, here’s how a managed offshore VA through Webco Talent compares to the two most common alternatives Australian businesses consider:
webcotalent.au
How Webco Talent compares
Side-by-side: dedicated offshore staffing vs alternatives
| Feature |
Webco Talent ★ Recommended |
Upwork / Fiverr Freelance platforms |
Direct Offshore Self-managed hire |
|---|---|---|---|
| Pre-vetted before you see CV | ✓Yes | ✗Self-screen | ✗DIY |
| Billing in AUD | ✓Yes | ✗USD only | ✗No |
| Free replacement guarantee | ✓ 6-Month | ✗None | ✗None |
| HR, payroll & sick leave handled | ✓Included | ✗No | ✗No |
| Lock-in contract | ✓Month-to-month | N/A | ●Varies |
| AU-based account manager | ✓Melbourne | ✗No | ✗No |
| Time to first CV | ~10 days | Immediate | 3–6 weeks |
| Risk of ghosting / no-show | ✓Low | ✗High | ✗High |
| IP / NDA enforcement | ✓AU contract law | ●Self-managed | ●Self-managed |
| Suits one-off micro-tasks | ✗Ongoing roles only | ✓Yes | ✗No |
Verdict
Use Upwork or Fiverr if you need a one-off, low-stakes micro-task.
Use Webco Talent if you need a dedicated, long-term team member with proper vetting, contracts, and accountability.
Where do Webco’s virtual assistants come from?
Webco Talent operates from two carefully chosen offshore hubs. Both deliver strong English proficiency, established business culture, and time-zone overlap with Australia.
Sri Lanka (Colombo)
Time zone: 4.5–5.5 hours behind AEST
English level: IELTS 6.5+ or equivalent across all hires
Strengths: Software development, QA, accounting, paraprofessional
Cultural fit: British-influenced business norms, strong written English
Through our Loka Doratu initiative, Webco invests directly in tech-skills training for underserved communities in Sri Lanka — meaning your VA partnership creates measurable social impact alongside business savings.
Philippines (Manila)
Time zone: 2–3 hours behind AEST (close overlap)
English level: Native-equivalent, US-influenced accent
Strengths: Customer support, virtual assistance, sales, ecommerce ops
Cultural fit: Service-orientated, highly responsive to Australian business hours
The Philippines is the world’s largest offshore-services destination for English-speaking markets, with a workforce highly experienced in supporting Australian, UK, and US businesses.
How does the hiring process work?
From the moment you brief us to your VA’s first day of work, the entire process takes 10–14 business days. That’s roughly half the time of most other AU offshore agencies (typically 3–6 weeks).
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Discovery call Day 1 — 30 minutes
We map the role, tasks, technical requirements, working hours, and personality fit. You leave the call with a clear scope and pricing.
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Sourcing & vetting Days 2–7 — 5 business days
We source from our pre-vetted talent pool, run skills tests, English assessment, and behavioural interviews. Only the top 3–5 candidates make your shortlist.
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Your interviews Days 8–10
You interview the shortlist via video call. We coach you on what to ask. Choose your VA — or we’ll re-source at no charge.
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Onboarding & setup Days 11–14
We handle contracts, IT setup, secure workstation, software access, and orientation. You receive your 30/60/90 onboarding plan template.
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Day-one support — and beyond
Your AU-based account manager checks in weekly for the first month, then monthly. Free replacement if your VA isn’t the right fit within 6-Month.
Start Your Brief — Free 30-Min Call
Industry-specific virtual assistant services
Generic admin support is just the start. Webco specialises in placing VAs trained for the rhythms, software, and compliance demands of specific Australian industries.
Real Estate VAs
CRM management, listing prep, contract admin, lead nurture for AU real estate agencies.
Legal & Conveyancing VAs
Paralegal admin, settlement coordination, document drafting, PEXA support.
Medical & Allied Health VAs
Patient scheduling, Medicare claims admin, practice management, secure record handling.
Ecommerce VAs
Shopify/WooCommerce ops, product listings, order management, customer support.
Australian client case studies
Three real examples of Australian businesses freeing up senior team time and reducing staffing costs through Webco’s offshore virtual assistants.
Accounting Firm — Melbourne
Freed senior accountants from data entry
30 hours/week saved · $84,000/year
“We hired 2 bookkeeping VAs through Webco. Within 6 weeks they were running our entire AP process. Our senior accountants finally have time for advisory work.”
— Managing Partner, mid-tier accounting firm (15 staff)
Real Estate — Sydney
Doubled listing capacity without local hire
Listings up 110% · No new local headcount
“Our Webco VA handles all listing prep, photo coordination, and CRM updates. We’ve doubled our active listings without adding office space or paying Sydney salaries.”
— Director, boutique residential agency
SaaS Startup — Brisbane
Customer support coverage from $2,500/mo
First-response time: 12 min average · 24-hr coverage
“Hiring a local CSM was going to cost us $90k+. Our Webco VA covers AEST hours and we added a second for after-hours — together they cost less than a single junior local hire.”
— Co-founder, B2B SaaS (Series A)
Frequently asked questions
Answers to the questions Australian businesses ask before hiring an offshore virtual assistant.
How much does it cost to hire a virtual assistant in Australia?
Hiring an offshore virtual assistant through Webco Talent costs from AUD $2,500 per month for full-time (160 hours) support, all-inclusive. Local Australian VAs typically cost $4,500–$8,000/month once superannuation, payroll tax, and overhead are factored in — making offshore VAs roughly one-third the cost.
How long does it take to hire a virtual assistant through Webco?
From your initial brief to your VA’s first day of work, the full process takes 10 to 14 business days. We deliver pre-vetted CVs within 10 days, you interview the shortlist, and onboarding completes in 4 days. This is roughly half the typical 3–6 week timeline of other Australian offshore agencies.
What’s the difference between Webco Talent and Upwork or Fiverr?
Webco Talent provides pre-vetted, dedicated virtual assistants with HR, payroll, IT, and replacement guarantees managed for you. Upwork and Fiverr are self-service marketplaces where you screen, contract, and manage everything yourself in USD. Use Upwork for one-off micro-tasks. Use Webco for ongoing roles where reliability, IP protection, and AU billing matter.
Can a virtual assistant work in Australian time zones?
Yes. All Webco VAs work aligned to your nominated Australian time zone (AEST, AEDT, AWST or ACST). Both our Sri Lanka and Philippines hubs offer strong overlap with AU business hours. We can also arrange split shifts, after-hours cover, or 24/7 support across multiple VAs.
Are Webco’s virtual assistants employees or contractors?
Your virtual assistant is employed and managed by Webco Talent in their home country — they are not your direct employee, contractor, or PAYG worker under Australian law. This means no super, no payroll tax, no PAYG withholding, no Fair Work obligations. You receive a single monthly invoice in AUD.
What happens if my virtual assistant isn’t the right fit?
Webco offers a free replacement guarantee within the first 90 days. If your VA isn’t performing or isn’t the right cultural fit, we re-source and onboard a replacement at no additional cost. Beyond 90 days, we still re-source on request as part of our ongoing service.
How do you protect my data, IP, and customer information?
Every Webco VA signs an Australian-law NDA and IP assignment agreement before their first day. Workstations are secured with disk encryption, password vaults, and restricted file access. We can implement role-based access controls, screen-recording prevention, and data-loss prevention software for sensitive industries (legal, medical, financial).
Can I hire a part-time virtual assistant?
Yes. Webco offers part-time engagements from 80 hours/month (from $1,400/mo AUD). This suits solopreneurs, side-projects, or specialised tasks that don’t need full-time coverage. You can scale up to full-time anytime with 30 days’ notice.
Do you handle payroll, super, sick leave, and HR for the VA?
Yes — all of it. Webco employs your VA directly, runs their payroll, manages leave entitlements per their home-country labour laws, monitors performance, and provides HR support. You manage tasks and outputs; we manage everything else. No Australian employment obligations apply to you.
What tasks should I NOT give to a virtual assistant?
Avoid tasks requiring physical presence in Australia (signing original documents, in-person client meetings, hands-on operations). Be cautious with tasks needing deep AU regulatory judgement (final-stage tax/legal advice) — VAs can prepare and assist, but qualified Australian professionals should sign off. Strategic decisions, hiring/firing, and confidential personnel matters should stay with founders or senior leadership.
Hiring an offshore virtual assistant through Webco Talent costs from AUD $2,500 per month for full-time (160 hours) support, all-inclusive. Local Australian VAs typically cost $4,500–$8,000/month once superannuation, payroll tax, and overhead are factored in — making offshore VAs roughly one-third the cost.
From your initial brief to your VA’s first day of work, the full process takes 10 to 14 business days. We deliver pre-vetted CVs within 10 days, you interview the shortlist, and onboarding completes in 4 days. This is roughly half the typical 3–6 week timeline of other Australian offshore agencies.
Webco Talent provides pre-vetted, dedicated virtual assistants with HR, payroll, IT, and replacement guarantees managed for you. Upwork and Fiverr are self-service marketplaces where you screen, contract, and manage everything yourself in USD. Use Upwork for one-off micro-tasks. Use Webco for ongoing roles where reliability, IP protection, and AU billing matter.
Yes. All Webco VAs work aligned to your nominated Australian time zone (AEST, AEDT, AWST or ACST). Both our Sri Lanka and Philippines hubs offer strong overlap with AU business hours. We can also arrange split shifts, after-hours cover, or 24/7 support across multiple VAs.
Your virtual assistant is employed and managed by Webco Talent in their home country — they are not your direct employee, contractor, or PAYG worker under Australian law. This means no super, no payroll tax, no PAYG withholding, no Fair Work obligations. You receive a single monthly invoice in AUD.
Webco offers a free replacement guarantee within the first 90 days. If your VA isn’t performing or isn’t the right cultural fit, we re-source and onboard a replacement at no additional cost. Beyond 90 days, we still re-source on request as part of our ongoing service.
Every Webco VA signs an Australian-law NDA and IP assignment agreement before their first day. Workstations are secured with disk encryption, password vaults, and restricted file access. We can implement role-based access controls, screen-recording prevention, and data-loss prevention software for sensitive industries (legal, medical, financial).
Yes. Webco offers part-time engagements from 80 hours/month (from $1,400/mo AUD). This suits solopreneurs, side-projects, or specialised tasks that don’t need full-time coverage. You can scale up to full-time anytime with 30 days’ notice.
Yes — all of it. Webco employs your VA directly, runs their payroll, manages leave entitlements per their home-country labour laws, monitors performance, and provides HR support. You manage tasks and outputs; we manage everything else. No Australian employment obligations apply to you.
Avoid tasks requiring physical presence in Australia (signing original documents, in-person client meetings, hands-on operations). Be cautious with tasks needing deep AU regulatory judgement (final-stage tax/legal advice) — VAs can prepare and assist, but qualified Australian professionals should sign off. Strategic decisions, hiring/firing, and confidential personnel matters should stay with founders or senior leadership.
Ready to hire your virtual assistant?
Pre-vetted CVs in your inbox within 10 days. No lock-in contracts. AU billing. Free replacement guarantee.
📞 Call us on 03 8807 0232 · ✉️ Or send a brief and we’ll respond within 1 business hour.